Depending on your subscription plan, you will have access to the support service:
Bronze Plan: by email for 5 tickets per month
Silver Plan: by email for 10 tickets per month
Gold Plan: by email for 15 tickets per month
Diamond Plan: by email or phone for 20 tickets per month
We recommend choosing the "Specific Implementation Support" option to benefit from personalized technical assistance during the setup period.
On-demand Support:
| Day | Morning | Afternoon |
|---|---|---|
| Monday | 9:00 AM - 12:00 PM | 2:00 PM - 5:00 PM |
| Tuesday | 9:00 AM - 12:00 PM | 2:00 PM - 5:00 PM |
| Wednesday | 9:00 AM - 12:00 PM | 2:00 PM - 5:00 PM |
| Thursday | 9:00 AM - 12:00 PM | 2:00 PM - 5:00 PM |
| Friday | 9:00 AM - 12:00 PM | 2:00 PM - 5:00 PM |
Feel free to contact us during these hours for any assistance.